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Getting Ready for Person-Directed Implementation

Learning

Learning involves gathering all of the information you can to support your own growth and the education of those who live and work in your facility. By learning about or visiting other places that have person-directed environments and practices, it is possible to envision the many ways in which culture change can be accomplished.

The Teresian House in Albany, New York exemplifies how an organization can successfully
pioneer culture change. The Teresian House staff, under the leadership of Sr. Pauline Brecanier, offers
training opportunities and hosts monthly tours to keep the culture change movement active. During a tour of this nursing home of 300 private rooms, people see how traditional nursing stations have been transformed into neighborhoods with household kitchens, dining areas, and family rooms. Meals are eaten family style in dining areas that are open to the kitchens. Consistent assignment allows staff to develop ongoing, consistent caregiving relationships with the residents in these neighborhoods. The direct care staff meet with each individual one on one and incorporate his or her lifelong patterns and personal desires into a personalized care plan. Staff turnover at this unique city home with strong person-directed values is less than 10% (read more examples in Case Studies).