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Georgia Pay-for-Performance

Georgia's Pay-for-Performance metrics utilize resident and staff satisfaction as well as staff stability measures to reward quality for residents and employees through increased reimbursement.

Neil Pruitt (Chairman & CEO, UHS-Pruitt Corp.) on P4P in Georgia: "I can't speak for other companies, and it may be too early to tell, but we aligned our business drivers to match the Georgia P4P measures. Unlike other state P4P programs, in Georgia we placed a lot a weight on patient quality of life and employee quality of work-life measures as measured by satisfaction scores and staff stability measures. In addition, what is unique about Georgia's P4P system is that inspection results are not part of the formula. Instead, the following four clinical outcome quality measures are utilized--pressure ulcers, restraints, and pain rates in both long-term and short-stay resident groups. As you can see, there is a nice balance with our P4P program metrics. Most importantly, our goals are aligned with the national Advancing Excellence campaign and are measured through publicly tracked data. The state of Georgia is to be commended for reaching out to the provider community in designing the program. It is truly a partnership between the state, the Georgia Health Care Association, and the provider community."

Excerpt from August 2008 Provider Magazine article, "Investing in Culture Change: Long term care leaders speculate about why it works." Reprinted with permission from Provider Magazine. Access the full article here.