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Oklahoma Support for Culture Change

Survey Agency

The state survey agency researched culture change models as well as the CMS Artifacts of Culture Change tool to gain a better understanding of what is meant by "culture change." A questionnaire was sent to nursing homes asking about their culture change work. Ten providers responded, and survey agency staff visited the homes to observe changes to care practices and the environment. Staff from these homes attended training sessions conducted by the survey agency to discuss changes made and challenges experienced while improving resident-centered care. The survey agency has committed to support culture change practices and was instrumental in getting a law passed allowing for the Green House architectural nursing home model.