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An Illustrated Look at Quality Improvement in Health Care

Institute for Healthcare Improvement (IHI)


Dr. Mike Evans, Associate Professor of Family Medicine and Public Health at the University of Toronto, has become well known in health care circles for his informative, humorous, and fast-paced videos that have attracted millions of views on YouTube. Long a fan of his unique perspective on improving health care and health, IHI has now collaborated with Dr. Evans to create a new whiteboard video that introduces the concepts of quality improvement in health care. In the video, Evans starts with a simple question: Why should you care about quality improvement? He presents a brief history of QI (including a "Mount Rushmore" of improvers), then touches on system design, the Model for Improvement, and the familiar IHI challenge, "What can you do by next Tuesday?" — all in less than nine minutes!  Click here to view the video.

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