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Education Session C

Monday, August 3, 2015 - 4:00 to 5:30 pm

Session C1
Sponsored by the Alzheimer's Association "essentiALZ® Dementia Care Certification Program":
Moving a Dementia Program through Culture Change and into the Future
ROOM: Rosemont C-D

This program is about taking traditional care within a continuum and changing the culture and environment in dementia areas to a person-centered living place called home. We will discuss experiences of how we create well-being for elders, families and staff and then move it forward to the greater community.

Jan Slot, Director of Resident Services, Clark Retirement Community
Chris Simons, Director of Dementia Services, Clark Retirement Community

Session C2
The Fabulous Feat of Transferring Data to Story
ROOM: Heathrow A-B

Data is nothing more than a story waiting to be told! Data is a treasure trove of useful information that can drive quality and inspire stories about your center. In our current world of spreadsheets, run charts and data-driven decisions, it might be hard to recognize the stories through the bar graphs! Learn how to capture the essence of those stories and make a powerful impact on your community, stakeholders and potential partners. Join us for this engaging session where you will craft your unique message and demonstrate how to turn data into a powerful promotion tool.

Marguerite McLaughlin, Senior Director of Quality Improvement, AHCA

Session C3
Difficult Conversations: Advance Care Planning and POLST
ROOM: Grand B

Advance care planning is about honoring people's choices. But talking about the care people want -- and don't want -- during a serious illness or end-of-life can be very difficult for caregivers, patients and families alike. Learn how to make the most of these difficult conversations, and ensure that the person's wishes are honored.

Karl Steinberg, MD/CMD, California Coalition for Compassionate Care

Session C4
Hogewey: How a Village in the Netherlands is Changing
ROOM: United A-B

Find out how this self-contained dementia village impacts its residents – who use fewer medications, eat better and live longer. Complete with a market, café, pub and theater, people with severe dementia walk the village at will. A story of culture change from within – hundreds of incremental changes over 20 years – Hogewey operates on the same budget as other care homes resulting in innovative care models and resourceful solutions. The design of the village is built on a commitment to person-centered care. Founders continue to ask "what would you want for yourself?" Brainstorm overcoming obstacles and ways to make change.

Donna Phillips, Aging Services Graduate Student, University of Southern California
Nora Gibson, Executive Director, Full Life Care

Session C5
Compassionate Touch®: A Practical Non-Pharmacological Tool that Eases Distress in Persons Living with Dementia
ROOM: International D-E-F

Experience Compassionate Touch® techniques as you discover why touch works! Compassionate Touch® is an evidence-based approach combining skilled touch with compassionate presence that's been shown to ease distress leading to behavioral symptoms of dementia while fostering positive care-partner relationships. Case examples will illustrate the impact of Compassionate Touch® in person-centered dementia care. The knowledge and skills learned in this workshop can immediately be applied in your communities.

Ann Catlin, Owner/Director, Center for Compassionate Touch LLC

Session C6
Chair Chi: Seated Tai Chi for Movement-Challenged Adults
ROOM: International A-B-C

Chair Chi is a gentle exercise program developed to help people receive the benefits of traditional Tai Chi Chuan in the comfort and safety of their chair. This allows people who cannot stand or do not feel confident with their balance, to participate. After completion of this session the learner will be able to demonstrate some warm-up and cool-down (Chi Gung) exercise, as well as breathing and stretching techniques of Chair Chi. Also, the participants will know why these exercises are beneficial for the senior population. Finally, the participants will be able to demonstrate parts of the Chair Chi form and know the benefits as well.

Patrick Griffith, Founder, Chair Chi

Session C7
Re-Empowering Staff: Direct Care Employees T.E.L.L their Story

In 2012 Hebrew Senior Life instituted the T.E.L.L. (Together Enriching Lives Liaisons) Committee to advance culture change in long-term care. This interdisciplinary team, now close to 40 employees from both of our campuses, meets bi-monthly for a full day of learning, discussion and relationship-building across departments. In this session, T.E.L.L members will talk about their own culture change journeys and how T.E.L.L. has impacted them and the organization, and what keeps them going on this road to re-inventing long-term care. Participants will consider the value of creating similar structures at their own organizations.

Susan Moser, Chaplain/Culture Change Leaders, Hebrew Senior Life
Anne Mahler, Clinical Nurse Specialist, Hebrew Senior Life

Session C8
Adjusting the Sails to Stay the Course: Be Ready to Sink First!
ROOM: Florence

As long-term care organizations embark on their culture change journeys, the importance of an initial focus on building team and empowering staff is imperative. Elder-directed care is and should be the primary focus within the home. An active and engaged leadership team enhances an organization's ability to transform its culture and fulfill its mission, especially when "failures" set in. This session will discuss and explore strategies and tools that will enable and empower leaders to turn failures into success stories and to create and sustain culture change in an effective, engaging and fun manner.

Batsheva Katz, Executive Vice-President, Windsor Healthcare Communities
Yael Herman, Administrator, Canterbury at Cedar Grove

Session C9
Inside the Black Box of Green House Homes® – The Impact of Decision-Making to Reinforce or Erode Culture Change
ROOM: Rosemont A-B

This session utilizes new insights from The Research Initiative Valuing Eldercare (THRIVE), a collaborative of top researchers created to learn more about what contributes to higher quality in nursing homes. We will explore the factors impacting problem-solving in long-term care organizations that lead to reinforcement or erosion of an empowered workforce, and person-centered models. Participants will explore the four factors that the research determined to most greatly impact sustainability, while discovering organizational strengths and growth opportunities to create a slip-resistant change.

Susan Frazier, Chief Operating Officer, The Green House Project®
Marla DeVries, Director of Resource Development, The Green House Project®
Cheryl Van Bemden, Guide, Porter Hills Green House Project®

Session C10
The Future's So Bright! - The Intersection of Technology and Aging
ROOM: Grand A

This session will look at the evolution of technology into our day-to-day lives, with how that compares to the evolution of technology into senior living and aging. The underlying message is that technology provides powerful ways to engage older adults, regardless of any physical or cognitive challenges. Examples of technology as a tool to impact everyone – from independent older adults to persons living with late stage dementia - are highlighted. This session includes a look at the past, a look at the present and a look into the future.

Jack York, Founder, It's Never 2 Late
Juliet Holt Klinger, Senior Director of Dementia Care, Brookdale Senior Living

Session C11
Household Staffing Structure: Enhancing Resident-Directed Care with Interdisciplinary Staffing in a Fiscally Feasible Manner
ROOM: DaVinci A-B

As more long-term care organizations transition into the household model and focus on the culture within their organizations, initial focus on building team and empowering staff is paramount. Stable and active staffing enhances an organization's ability to live its culture and fulfill its mission. At the same time, household teams must be based on a financially feasible model to preserve the long-term sustainability of the organization. This session will discuss a household staffing model that has enabled Meadowlark Hills to better deliver resident-directed service. The Household Coordinator role will be a focal point of the discussion.

Chris Nelson, Financial Services Director, Meadowlark Hills
Jayme Minton, HR Leader, Meadowlark Hills

Session C12
Our Journey of "Saging-ing"not just "Age-ing"
ROOM: London International

For us sage-ing has been a process, a journey, over many years, 71 years together and 93 and 96 years separately. In this session you will be encouraged to be a part of our journey as we share lessons learned and anticipate lessons yet to be learned. We will pause at crossroads of our journeys where our dedication to care for others, to care for ourselves and our planet have led to a rich, full life with a passion for changing the culture of aging.

Virginia Bell, Elder, Christian Care Community, Lexington
Wayne Bell, Elder, Lexington, Kentucky

 Session A: Monday, August 3, 2015 - 11:00 am to 12:30 pm
 Session B: Monday, August 3, 2015 - 2:00 to 3:30 pm
 Session C: Monday, August 3, 2015 - 4:00 to 5:30 pm
 Session D: Tuesday, August 4, 2015 - 8:00 to 9:30 am
 Session E: Tuesday, August 4, 2015 - 10:30 to 12:00 Noon
 Session F: Tuesday, August 4, 2015 - 2:15 to 3:45 pm
 Session G: Tuesday, August 4, 2015 - 4:00 to 5:30 pm




A 2015