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The Survey Process in the Age of Person-Centered Care

Aligning Regulation with Resident Preference



 Hyatt Regency Bellevue
 Sunday, August 11
 10:00 am – 3:00 pm, Lunch is included

A Session Exclusively For Surveyors, By Surveyors

Join with CMS and state leadership for this full day pre-conference session to explore how best to navigate the intersection of survey processes and person-centered values. Autonomy and choice are increasingly recognized as an integral part of quality of life. As such, surveyors frequently are challenged to align existing regulations and interpretative guidelines with those values. This session represents a unique opportunity to explore how the survey process can support a changing culture of long term care. This session, exclusively for surveyors, has been designed by surveyors, with input from providers. Surveyors will be exposed to real survey scenarios and solutions such as, the difference between information transfer and consulting, the New Dining Practice Standards and the current research and standards of practice regarding the elimination of personal alarms. Participants will hear guidance directly from state and CMS leadership and will hear about examples of how providers and surveyors have created positive relationships.

Carmen Bowman, Owner, Edu-Catering

Steve Chickering, CMS Associate Regional Administrator

Western Division of Survey and CertificationEloise Beechinor, Federal Surveyor

Barbara Zaggy, Federal Surveyor

Linda Harris, Federal Surveyor

Darryl Luyt, Washington State Surveyor

Sue Ann Guildermann, Empira Consortium Director ofEducation 


 Price: $19 for Sunday only or$99 for any combination of days from Sunday – Thursday.

Download Handout


This session and Surveyors attendance for this Session and attendance to the rest of the conference has been generously sponsored by Rothschild Foundation.